wilko is launching a click and collect service for the first time at all of its stores nationwide.
The household and garden retailer’s new service is one of the many ways in which the brand is making it easier than ever to shop for the items its customers need.
Other additions and changes to wilko’s shopper experience include; launching pick a day and / or time delivery, creating third party parcel collection points at selected stores across the country, reducing the price of home delivery options and introducing Klarna as a payment option on wilko.com.
Click and collect offers a new and convenient way for wilko shoppers to pick-up everyday essentials, such as cleaning products, storage, toiletries, hardware and DIY, via one convenient trip. Free collection is offered on all click and collect orders, with items ready to retrieve instore within just three hours.
Using the click and collect service couldn’t be simpler; visit the wilko website and shop online as normal after selecting a participating store. Once the order is complete, the chosen store will prepare the order and a ‘ready to collect’ email will be shared as soon as everything’s ready and waiting. Then pop into store and head to an order collection point to receive the items from a friendly team member.
Ben Exall, Digital Director at wilko, said: “This is an exciting addition to wilko.com and offers customers more flexibility than ever when it comes to shopping with us. We’re proud to have already rolled this out across over half of our stores nationwide via two initial trials and, thanks to fantastic customer demand and feedback, we’re thrilled to be bringing click and collect to over 400 locations nationwide.”
For more information on wilko’s click and collect service, and to shop its household and garden ranges, visit wilko.com.
