Transexpress International Couriers, part of The APC network – the largest independent parcel delivery network in the UK – has today reported significant, continued growth, spurred by a huge surge in online shopping across East Anglia. The Essex based company, which through The APC network, specialises in parcel solutions for SMEs, has today announced 58% year-on-year overall growth, which it largely attributes to the strength and resilience of its customers.
Across the region, Transexpress International Couriers’ top 10 customers achieved an average of 53% growth year-on-year. Among the business’ top performing customers, the food and drink, and clothing sectors, have shown the most notable growth locally, as consumers have continued to find new ways of sourcing products they rely on through the pandemic.
One example of this is local business and women’s fashion retailer, Gemma Collins Collection. Following the closure of non-essential retail outlets in the early stages of last year’s lockdown the business quickly invested in their online presence to support changes in consumer shopping trends. Over the duration of the pandemic the business has seen a surge in online orders, resulting in approximately 200 consignments per day – up from an average of 10 per day – ensuring that through an online presence and local delivery service, it could continue to supply its customers across the region and the rest of the UK.
Jim Taylor, Depot Owner at Transexpress International Couriers, said: “Despite the challenges of the pandemic, we’re proud to see that so many of our SME customers across East Anglia have thrived in the last year and really proved their resilience and entrepreneurialism. As a family run local business ourselves, we understand the importance of supporting the success and resilience of our customers, and are committed to doing everything we can to ensure they always have a local team working closely with them.”
As we start 2021, we are dedicated to supporting the continued growth of SMEs across the region, working in partnership with The APC to help local businesses take advantage of the nationwide coverage of the network to reach an ever expanding customer base, and providing them with improved service options to help them flourish in the years ahead.”
Recognising the significant contributions and outstanding achievements of the business in recent months, Transexpress International Couriers was recently named “Depot of the Year” (East Anglia) as part of The APC’s annual performance awards. The APC awarded Transexpress International Couriers the title based on the business’ delivery performance and ability to demonstrate a proven track record of exceptional service for people and businesses in its local area.
Jonathan Smith, Chief Executive of The APC, said: “Through our annual performance awards we recognise our brilliant depot teams and colleagues who have shown hard work and commitment to continually meeting the increasing and changing logistics needs of the nation during this crisis. Not only have they offered critical logistics support to SMEs across the UK, but in many cases have gone above and beyond in recognising the needs of their customers and their local communities, working hard in partnership with them to ensure those needs are met.”
