UNISON, the public service union, is disappointed but not surprised that the East of England Ambulance Trust has been rated as “Requires Improvement”
The East of England Ambulance Service has been told that once again it “requires improvement” by the health service watchdog, the Care Quality Commission (CQC).
The report released this week found the service provided by the EEAST as lacking in many areas.
Sam Older, Regional Organiser, said:
“UNISON knows how hard the job is for our members and it is a credit to the staff that they remain overwhelmingly dedicated to providing the best care they can.
“Since the inspection in April there have been a number of changes within the senior leadership team and UNISON would urge these new leaders to listen to their staff, to lead well and improve the rating in this section from its current rating of being ‘inadaquate’. One of the big issues that needs to be addressed is the embedding of proccesses that help suport staff welfare.
“Many UNISON members are frustrated that the Trust has not been able to improve recruitment and retention to have enough staff to provide a safe and responsive service to patients.”
