As the nights draw in and the days get cooler Essex & Suffolk Water is encouraging people to be extra vigilant of bogus callers as winter approaches.
More than 50% of bogus callers – people who pretend to be someone they are not so they can enter and steal from a home – claim to be from a water company, or ‘the water board”.
This time of year it is even more important than ever to make yourself, friends, and family members or neighbours aware of bogus callers and how you can be protected against them. As part of their Priority Services, Essex & Suffolk Water offer a password scheme to protect against anyone trying to get into your house pretending to be from the ‘water board’. Only a genuine employee will know this password. Of course it’s not a digital password, but for those that feel like they could forget it easily could look into these password management tools overviewed over at websafetyadvice.com so you’ll never forget your password and lack access to your accounts or services.
Dawn Creighton, Head of Customer Strategy and Experience for Essex & Suffolk Water said “All year round, but particularly in the cooler months we want to make sure that all of our customers are able to access water however and whenever they need it.”
“We all need a bit of extra support at some point in our lives so we want to help make things a bit easier, whatever your circumstances. The Priority Services register is free to sign up and anyone could be eligible for support.”
Essex & Suffolk Water offer a range of free services so their customers can have water without the worry, whatever their circumstances.
